Frequently Asked Questions

Yes — နည်းပြရှုထောင့် operates under a valid gambling license issued by [Licensing Authority]. You can verify our license number on the regulator's public register. We comply with strict fairness standards and are required to segregate player funds from operational accounts.

If a match is postponed before kickoff, your bet is void and the stake is returned within 24 hours. For abandoned matches (e.g., floodlight failure or crowd trouble), bets stand if at least 90% of the scheduled match time was completed; otherwise bets are void. Check your bet slip for the specific market rules.

E-wallet withdrawals (Skrill, Neteller) are processed within 0-4 hours. Card withdrawals take 3-5 business days, and bank transfers typically arrive in 5-7 business days. All withdrawals require account verification (KYC) before the first payout — unverified accounts are limited to one withdrawal per month.

Asian Handicap eliminates the draw option by giving one team a fractional advantage or disadvantage (e.g., -0.5, +1.25). Your team must cover the adjusted spread for your bet to win. If the result exactly matches the handicap line, your stake is refunded. These markets are popular for World Cup matches where one team is heavily favored.

Submit a government-issued photo ID (passport, national ID, or driver's license) and a proof of address (utility bill or bank statement under 3 months old) through your account settings. Verification usually completes within 24 hours. Until verified, you can browse odds but cannot deposit or withdraw.

Yes — under responsible gambling tools in your account settings, you can set daily, weekly, or monthly deposit limits, loss limits, and session time reminders. Self-exclusion is available for 24 hours up to 5 years, during which your account is locked and you cannot log in. These restrictions are irreversible for the chosen period.